City of San Angelo Texas
  • Water Billing/Customer Service/METER SERVICE
  • San Angelo, TX, USA
  • 27,277/YR
  • Full Time

GENERAL PURPOSE: Under general supervision, connects and disconnects water utility service in accordance with work orders; replaces damaged and defective water utility meters; provides customer services to citizens by responding to customer inquiries and complaints concerning utility service policy, regulations and rates charged; reports any violations of policy and regulations governing utility consumption; observes and reports any utility service problems or potential problems such as service irregularities; checks for water leaks and damage around meter and meter box; keeps meter box and valve areas clean and unobstructed by cleaning overgrowth and debris; checks to see that meters are registering properly and verifies irregular meter readings; utilizes proper safety precautions in all work performed; reports problems and emergency situations; operates vehicles and equipment in accordance with all safety regulations and procedures; identifies and reports mechanical problems requiring additional repair; completes daily work log; and reports City code violations to supervisor.

PRIMARY DUTIES AND RESPONSIBILITIES: Reads water meters and accurately writes numbers on work orders or input numbers into hand held computer device. Checks meter reading for possible discrepancies or initial meter malfunctions. Installs and troubleshoots automated meter reading devices; cleans out meter boxes using shovels, hands, and other types of equipment. Disconnects and installs meters as trained and qualified. Terminates and/or connects water utility services. Drives safely in assigned company vehicles. Interacts with internal departments and company employees to ensure an efficient overall process. Promotes a culture of teamwork, collaboration, and efficient resource utilization throughout the department. Hours: Monday through Friday, 8:00 am to 5:00 pm; with some overtime. Regular and timely attendance is required.

MINIMUM QUALIFICATIONS: Education and Experience: Must have a high school diploma or the equivalent. Required Licenses or Certifications: A valid driver license with a good driving record is required. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Required Knowledge of: Geography of local area. Basic hand tools and plumbing techniques. Occupational hazards and safety precautions. Required Skill in: Operating and maintaining tools and equipment in a safe and effective manner. Following and maintaining safety standards. Closely following verbal and written instructions and procedures. Being self-motivated and taking a proactive approach to work. Establishing and maintaining cooperative and positive working relationships with co-workers and the public. Anticipating, identifying, responding to customer needs and facilitating customer loyalty. Physical Demands / Work Environment: Work is performed outdoors requiring constant physical effort when required to walk assigned routes. Must be able to work within confined areas at times and in inclement weather and temperature extremes. Must have the ability to perform physically demanding job-related activities. Must be able to lift up to 56 pounds.

Job postings may be withdrawn at any time at direction of the City Manager.

City of San Angelo Texas
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