City of San Angelo Texas
  • Risk Management (Technician)
  • San Angelo, TX, USA
  • 28,551/YR
  • Full Time

Selected applicants are required to pass a typing test of 35 wpm or more, with 90% accuracy, and a Data Entry 10-Key must be passed with a score of 8000 keystrokes per hour or more, with 100% accuracy, in 3 minutes. Not all applicants will be selected to test. The most qualified applicants will be contacted by email to advance to the testing stage.

GENERAL PURPOSE: Performs a variety of technical and administrative functions involving the processing of insurance claims for the City's Risk Management Division; receives and processes payments for various types of insurance claims; provides clerical support to the Risk Manager and/or other departmental personnel; and performs other related duties as assigned.

PRIMARY DUTIES AND RESPONSIBILITIES: Processes workers' compensation, automobile, property, and general liability claims. Responds to claims inquiries and provides information regarding claim numbers, the status of payments, and/or other claims related matters. Receives and processes various types of payments relating to insurance claims. Identifies and processes workers' compensation claims for audit purposes. Creates, updates, and maintains claims records. Processes and issues general liability insurance for special events occurring on City property. Provides administrative support to the Risk Manager, Claims Analyst, and Claims Technician Sr. Enters payroll data into the departmental computer system; tracks employee attendance. Other duties as assigned. Hours: Monday through Friday, 8:00 am to 5:00 pm. Regular and timely attendance is required.

MINIMUM QUALIFICATIONS: Education and Experience: High School Diploma or equivalent; and two years claims processing experience; or an equivalent combination of education and experience. Required Licenses or Certifications: Must possess a valid driver license with a good driving record. Texas All-Lines Adjuster License preferred. Appointment/Commission as a Texas Notary Public is preferred. Required Knowledge of: Risk Management operations, policies, and procedures. Workers' compensation and claims processing principles. Regulations governing the processing of insurance claims. Claims records, reports, and documentation. Records management principles and standards. General office equipment and standard computer software applications. Required Skill in: Coordinating and performing a variety of technical and clerical claims processing functions. Processing insurance claims and receiving/processing claims payments. Performing accurate data entry and creating, updating, and maintaining claims records. Issuing general liability insurance and providing customer service to the public. Establishing and maintaining cooperative working relationships with other staff, City departments, insurance companies, medical providers, claimants, and the general public. Physical Demands / Work Environment: Work is performed in a standard office environment. Subject to sitting for extended periods of time, standing, walking, bending, reaching, crouching, kneeling, climbing ladders, and lifting of objects up to 25 pounds.

Job postings may be withdrawn at any time at direction of the City Manager.

City of San Angelo Texas
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