City of San Angelo Texas
  • Fleet Services
  • San Angelo, TX, USA
  • 27,719/YR
  • Full Time

GENERAL PURPOSE: Under general supervision, performs shop service writer duties, aids the Equipment Maintenance Supervisor, and assists Superintendent of Fleet Services as available or requested. The ideal applicant can problem solve well, maintain high quality customer service, follow-through with commitments, be well organized and multi-task efficiently. Shop experience is preferred, but not necessary to be successful in this position.

PRIMARY DUTIES AND RESPONSIBILITIES: Performs customer service responsibilities including face-to-face, telephone and radio communications. Uses computer and job order system to include job order creation and data entry. Audits and reviews mechanics' tasks and entry in job order system. Tracks status all out of service vehicles/equipment. Runs reports as needed in proprietary software. Shuttles vehicles and equipment to and from repair facilities. Provides assistance to Shop Supervisor; provides minor assistance to mechanics if required and assigned. Attends educational events. Utilizes proper safety precautions in all work performed; recognizes, avoids and reports unsafe acts, conditions, accidents and injuries. Performs research using online resources and trade specific resources. Performs administrative and clerical duties as necessary. Maintains clean and functional work environment. Other duties as assigned, meeting Division goals. Hours: 7 am to 4 pm; Monday through Friday.

MINIMUM QUALIFICATIONS: Education and Experience: High School Diploma or equivalent; and one year of experience in service writing; an equivalent combination of education and experience. Required Licenses or Certifications: Must possess a valid driver license with a good driving record. Required Knowledge of: City policies and procedures. Computers, internet, customer service, telephone etiquette. Microsoft Office Suite including Microsoft Excel and Outlook. Safety practices in a workshop environment. Required Skill in: Operating a personal computer utilizing standard and specialized software; internet and phone system usage. Closely following verbal and written instructions and procedures. Customer Service. Physical Demands / Work Environment: Work is performed in office and repair facilities. Occasional physical demands including sitting, standing, walking, bending, reaching, crouching, climbing into trucks and construction equipment or lifting up to 30 pounds.

Job postings may be withdrawn at any time at direction of the City Manager.

City of San Angelo Texas
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